With little fanfare but much enthusiasm, we recently celebrated our fifth anniversary in business. Despite the challenging economic environment, Keylingo continues to perform well and we are very optimistic about our future.

Reflecting on the last five years, we feel confident that we have a strong understanding of our position within our industry and what makes us different.  So as we look ahead to our next five years, we’d like to share some of those distinctions – five of them to be exact – and invite you to give us an opportunity to exceed your expectations.

Keylingo saves. Keylingo’s linguistic resources span every time zone and can be managed effectively from anywhere in the world. While many translation firms boast numerous offices to “wow” prospects, these locations do not add value. They are nothing more than expensive sales offices that support their extraneous overhead by inflating your rates. The Keylingo business model eliminates the need to charge clients for maintaining extra offices that are simply not needed in today’s interconnected world.

Keylingo satisfies. Keylingo ranks among the very highest in customer satisfaction in our industry. This is no hollow claim. The Dun & Bradstreet Open Ratings system of grading supplier performance ranks Keylingo in the top quintile of companies in our industry for client satisfaction, with Keylingo scoring a ninety-six out of a possible one-hundred.

Keylingo simplifies. At Keylingo, we believe in efficient, streamlined quotes and client relationships. Keylingo will return your quotes within one business day and base those quotes on the work required – not protecting margins with unnecessary project management fees. A true single entity, Keylingo is not a group of companies with confusing divisions of staff. Unlike other vendors, we do not pass clients to different representatives when project types change, nor do we waste time running your quote through multiple internal layers.

Keylingo empowers. Keylingo’s online workflow application is a powerful tool we provide our clients for free. Other vendors trap clients with technology and service contracts, insisting on maintenance fees, usage fees, or the outright purchase of workflow applications.  Keylingo is different. We consider this technology a normal cost of doing business and one we would certainly never require our customers to subsidize.

Keylingo promises. Keylingo promises to work tirelessly to constantly improve and exceed your expectations. Others may boast of ‘third party quality certifications’ that will sound relevant to translation, but mostly just measure their ability to invoice and collect. Keylingo will never up-sell expensive applications you do not need in an attempt to drive our revenue. Nor will we feed you misleading rhetoric about linguistic capability differences in an attempt to inflate our price. What we will do is earn and continue to re-earn your business with every project – period.