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FAQ's What is Keylingo? Answer » How do I register for a Corporate Keylingo account? Answer » How do I get an instant quote? Answer » Does Keylingo support larger files? Answer » Multiple languages: If I wish to have one document translated into several languages, do I submit each language pair separately? Answer » MAC Users: I am a Macintosh user and when I try to select several target languages with the use of CTRL key, it doesn't work. What should I do? Answer » I am a Corporate User of Keylingo. I would like to have the option of Credit card payment, is this possible? Answer » Does Keylingo support the proofreading of texts not originating from Keylingo? Answer » I am trying to get a quote for a document, however I cannot log in. The system will not accept my username or password. Why is this? Answer » What is Keylingo? Keylingo is a professional language services organization that produces fast, accurate translations in any language for any industry. Keylingo is not a machine translation service! How do I register for a Corporate Keylingo account? On Keylingo.com, click the “Join Now” link in the bottom middle of the page. A form will appear. Complete this form and submit it. Once you have submitted, one of our customer service representatives will be in contact, usually within one hour. How do I get an instant quote? Complete the form in Translation Services Quote box on any page of the website. Press the “Next” button for an instant quote. Does Keylingo support larger files? Yes! You can submit files of all sizes, i.e. containing larger word volumes, through Keylingo. If you are having difficulty uploading the file, i.e. if its size exceeds the standard size for mail transfer, contact us at info@keylingo.com Multiple languages: If I wish to have one document translated into several languages, do I submit each language pair separately? No, this is not necessary. Simply hold down the control key to select multiple languages. MAC Users: I am a Macintosh user and when I try to select several target languages with the use of CTRL key, it doesn't work. What should I do? To select multiple languages on the MAC, do not use CTRL but (of course!:-)) the hash - four loops - (or Apple) key - to the left and right of the spacebar. It is also recommended to binhex files before submitting them from a Macintosh to preserve the file format. I am a Corporate User of Keylingo. I would like to have the option of Credit card payment, is this possible? Yes! Mail info@keylingo.com requesting this and we will assist you. Does Keylingo support the proofreading of texts not originating from Keylingo? As a general rule, no. Keylingo only deals with proofing of documents that have also been translated by Keylingo translators. But if you require proofreading of another text, simply contact us at info@keylingo.com to discuss. I am trying to get a quote for a document, however I cannot log in. The system will not accept my username or password. Why is this? First-time users of Keylingo do not have a username and password. These are issued only when a Corporate account is set up by the Keylingo Team. You can, however, receive an instant quote by completing the Translation Services Quote on the Keylingo homepage and all sub pages. If you wish to become a corporate user of Keylingo, please contact info@keylingo.com or click the “Join Now” link in the bottom middle of the page. A form will appear. Complete this form and submit it. Once you have submitted, one of our customer service representatives will be in contact, usually within one hour |
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